Immanuel Resident Services Assistant - On Call Varies - Immanuel Village in Omaha, Nebraska
Purpose of the Job:
The overall purpose of this job is to serve the needs of residents and provide a clean, safe, and comfortable environment in a community. The responsibilities of this job include responding to residents’ needs, greeting visitors, completing light office duties, and maintaining a clean, friendly, and safe environment. Supports and lives out Immanuel’s Mission and CHRIST Promises.
Key Responsibilities and Duties of the Job
Provides customer service for residents, guests and staff.
Visits with residents and develops caring relationships with them.
Greets, give tours, and answers questions for prospective residents.
Delivers packages to residents.
Transports passengers as required.
Responds to resident emergencies such as medical or fall-related problems.
Keeps Community clean and safe.
Ensures doors are secure.
Assists with maintaining resident files and shredding old documents.
Makes copies and sends faxes for residents and business operating needs.
Work Area Maintenance
Turns off lights prior to ending shift.
Fixes minor maintenance problems such as plunging toilets and checking thermostats.
Notifies on-call maintenance staff of problems not resolved by staff.
Performs light housekeeping duties as required.
- Performs other duties as assigned or requested.
- High School Diploma/GED is required.
- One (1) year of general patient care or senior living experience is required.
- Valid driver’s license.
KSA- Knowledge Skills and Abilities-
Knowledge of general office duties
Knowledge of basic computer functions.
Knowledge of basic security practices.
Ability to effectively communicate with all types of people.
Ability to show concern and compassion for residents.
Ability to comply with emergency preparedness and security procedures.
Ability to make good decisions in emergency situations.
Ability to provide excellent customer service.
Ability to remain flexible as daily priorities change.
Job ID: 2018-2252
External Company URL: www.immanuelseniorliving.com