State of Nebraska Staff Assistant II - Special Services in Lincoln, Nebraska
Staff Assistant II - Special Services
PERM FULL TIME
Department of Correctional Services
4/24/2018 11:59 PM Central
For additional information, call 402-471-2654. For Americans with Disabilities Act (ADA) accommodations, please contact ADA Coordinator Lisa Mathews at 402-479-5812, or email@example.com.
Central Office, Lincoln
Examples of Work
Complete wanted person entry forms for teletype operations. Complete NCIC, NCIS and NICAMS data entry functions for parolees, re-entry furlough participants and community custody inmates. Process detainers, notifiers, cancellations, extraditions, trial requests, and transportation orders, accurately and timely. Utilize effective oral and written communications using telephone, correspondence, teletype, email, facsimile, etc. Process certified mail. Complete self-study of NCIC Operator Manual/CLEIN Manual. Query criminal history, wanted person, and driver records in association with background checks. Conduct validations as needed. Maintain alphabetical file system daily. Utilize copier to scan documents and store in electronic folders.
Qualifications / Requirements
REQUIREMENTS: Requires a post secondary degree in office management, secretarial/office support, customer service, administration, or a related area OR one year of experience in office management, secretarial/office support, customer service, or administration, including use of computer software such as word processing, spreadsheets, and database management OR one year of coursework/training or experience involving research, presentation, or publication in an area related to the programs or functions of the employing agency.
PREFERRED: Experience in teletype operations and records management. Certified teletype operator or the ability to become certified within one year of appointment. Experience in NCIC, NCIS, NCJIS, NICAMS, CTS and other NDCS electronic data systems. Experience working with community custody inmates and related operations.
OTHER: Applicants accepting a job offer must pass the following pre-employment exams in this order: medical exam, and at a randomly announced time, pass a drug test. Once at the Staff Training Academy, must successfully complete the fully paid NE Corrections Training Program.
Knowledge, Skills and Abilities
Knowledge of: office processes and procedures; customer service processes and principles; administrative and office/clerical support procedures and associated computer applications such as word processing, file management, record keeping, and database management. Ability to: formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; create charts, graphs, and/or reports using word processing or other computer applications; summarize technical data and results of research into reports; track and monitor information; retrieve information from a variety of sources; coordinate resources and people; learn organizational structure, mission, and activities of the employing agency; learn agency policies and procedures and sources of information pertinent to the assigned work; agency policy and procedures. Skill in: active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques.